FAQ

	FAQ
1	When is NFJS coming to my area?
2	Who will be speaking at an event? What topics will be covered?
3	How do I register for an NFJS event?
4	I am scheduled to attend an event and something has come up. How do I contact NFJS?
5	Can I register or reserve a seat for specific sessions?
6	How do I access slides?
7	How do I access attendee content on this web site?
8	My email address has changed, how do I update my profile?
9	Why is NFJS, the Magazine in PDF form only?
10	I have not received my magazine subscription.
11	How do I change my password?
12	I have a ticket, but am unable to attend. What can I do?
13	How do I get a refund?
14	How do I transfer my ticket to a co-worker or future event?
15	Do the full-day workshops cost extra?
16	Can I purchase using a purchase order (PO)?
17	Our team needs to register individually. Can we still get a group discount?
18	I didn't receive my event ticket. What should I do?
19	How do I download slides?
20	How do I download/stream session audio?
21	Are meals provided?
22	Can my company sponsor the event?
23	How do I change my password?
24	Can I contact you by phone or mail?
25	How do I unsubscribe from your email list?

Answers

	FAQ
1	When is NFJS coming to my area? Scheduled and confirmed events are listed on our home page. Symposiums are scheduled several months in advance, but between seasons we may not have a confirmed listing of the upcoming season available. If your city is listed in the past events, we will likely be in your area again. Still have a question about your area? Let us know in the Suggestion Box.
2	Who will be speaking at an event? What topics will be covered? NFJS events are usually announced several months before all the speakers, session listing, and agenda are confirmed. When these details are confirmed, the site is updated and a link is made available to the session and agenda listings. This information is available well in advance of the event.
3	How do I register for an NFJS event? Registration is usually available at least 6-8 weeks before an event. After we have confirmed the event's details, information is published on this site and a registration link can be found on the event's detail page. If you see an event on our schedule that does not link to a session schedule, registration is not yet available.
4	I am scheduled to attend an event and something has come up. How do I contact NFJS? You can call us at (303)469-0486
5	Can I register or reserve a seat for specific sessions? You do not need to register for specific sessions. On Tuesday or Wednesday before the event, we send out an event instruction email with a link to a session survey. The purpose of this survey is to determine how many people are interested in specific sessions. We use this information to assign popular presentations to larger rooms. Throughout the event, you may attend any session you wish.
6	How do I access slides? Attendees may download slides from this web site or access them in our mobile apps. To download slides from this website, login with your email address that was used to register you for the conference. After logging in, a "Download Event Slides" link will be displayed in the "Members" menu of the event page.
7	How do I access attendee content on this web site? To access attendee content, you must login with the email address that was used to register for the conference. If you do not have a password, use the forgot password function on the login page.
8	My email address has changed, how do I update my profile? If you remember your password: login, click "My Profile" -> "Change Email". If your new email address is already in our system or if you can't login with your old email address, please send us a note via our "Contact" page and we will be happy to update your profile.
9	Why is NFJS, the Magazine in PDF form only? We went the e-magazine route for two reasons; one, it is certainly the greenest solution and second in the future as a current subscriber you will be able to search the past e-mags when looking up a particular topic. You still have the option on your side to print out any/all articles you wish as well!
10	I have not received my magazine subscription. Magazine subscriptions are sent to the email address that is provided to PayPal at the time of purchase. If you need to change this address or did not receive the email, click here to send us a note.
11	How do I change my password? If you are logged into our site go to (top right): My Profile > Change Password. If you are not logged in, use the forgot password link on the login page.
12	I have a ticket, but am unable to attend. What can I do? Tickets may be transferred to other people or transferred for credit for a future event. Tickets are 50% refundable, up to 6-weeks before an event. All of these options are available in the "Update Your Registration" section of your order confirmation. If your registration was part of a group, contact the person who placed the registration.
13	How do I get a refund? Tickets are 50% refundable until 6-weeks before the event. Tickets are fully transferable to other people and future events. Transfers and refunds can be processed from the Update Your Registration section of your order confirmation. If your registration was part of a group, contact the person who placed the order.
14	How do I transfer my ticket to a co-worker or future event? Transfers can be selected in the Update Your Registration section of your order confirmation. If your registration was part of a group, contact the person who placed the order.
15	Do the full-day workshops cost extra? Yes, check the registration page for current prices.
16	Can I purchase using a purchase order (PO)? Yes, go through our online registration. Your order confirmation will include a link to our W-9. And you can enter your PO number.
17	Our team needs to register individually. Can we still get a group discount? Yes, the easiest way to do this is to go through the online registration as a group and use the 'Multiple Payments' option with separate credit cards. You can also email the order confirmation link to others who can choose to 'Pay Online' and submit a partial payment.
18	I didn't receive my event ticket. What should I do? Event tickets are emailed to the address provided during the order. Automated emails are often marked as SPAM or blocked by mail filters. You do not need the ticket to attend the event. Just bring a photo ID.
19	How do I download slides? An account is created for all attendees using the email address provided during registration. Attendees will receive an event ticket email with links to access content. If you can not find the ticket email. Try the forgot password function and check your SPAM folder. If your registration was part of a group, ask the individual who purchased your ticket to make sure the correct email is up-to-date on your ticket. Tickets may be updated from the order confirmation. The order confirmation page also includes a shareable link to your ticket, which can be used to access event content.
20	How do I download/stream session audio? Session audio is usually available shortly after each session or by the end of the day. Note that some speakers choose not to (or forget) to record their sessions. If a session does not have audio linked to it after the event; then we do not have audio for that session. An account is created for all attendees using the email address provided during registration. Attendees will receive an event ticket email with links to access content. If you can not find the ticket email. Try the forgot password function and check your SPAM folder.
21	Are meals provided? Yes. All provided meals are listed on the event schedule. Meals are served buffet style and have vegetarian options.
22	Can my company sponsor the event? Our events are great opportunities for developers to network, but we do not have formal sponsorship or recruiting.
23	How do I change my password? If you are logged into our site go to (top right): My Profile > Change Password. If you are not logged in, use the forgot password link on the login page.
24	Can I contact you by phone or mail? Big Sky Technology 5023 W. 120th Avenue Suite #289 Broomfield, CO 80020 Phone: (720) 902-7711
25	How do I unsubscribe from your email list? You can unsubscribe from our [email list here](https://nofluffjuststuff.com/m/unsubscribe.jsp). Unsubscribe requests take effect immediately. If you still receive a message from us; you likely have an old email address forwarding to you. Be sure to check the email address listed in the email message's "To:" field.

If you have a question that is not answered on this page, please send it to us using the "Suggestion Box".